![]() Operational Documentation Underpinning Contract (UC) Overview: IT Service Management (ITIL® V3 Service Lifecycle) Zoom in using your PDF Viewer’s Zoom Function! ITIL® V3 Reference Processes – Detail Level 0: ITIL® V3 Service Lifecycle The ITIL® Process Map V3 for Microsoft Visio™ The following pages contain vector graphics – you can look at the process models in detail by using your PDF viewer's zoom function. ![]() Hierarchical Structure of the ITIL® Process Map The user is able to navigate to the next level of detail by clicking on linked objects.Īt the most detailed level (Level 3), 106 "Process Detail" diagrams (process chains) illustrate the flow of activities in detail. ![]()
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